MEMBER EVENT

Patient Experience: What aren´t patients telling us?

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EVENT DETAILS

Date: Wednesday, 24th February 2021

Dynamo’s Health & Social Care Tech Cluster’s next showcase event will focus on the topic of Patient Experience, presenting the findings of our first research project on Patient Experience in partnership with CGI and Wordnerds.

The objective of our research is to obtain new insight, about what people say on social media regarding their real experience as maternity and mental health services patients. We will discuss how we applied sentiment analysis and cutting-edge artificial intelligence technology to surface the insight. The ultimate goal of our research is to find ways to improve health and social care services in these important areas.

Annie Laverty, Director of Patient Experience at Northumbria NHS Trust, will talk about her lessons from ten years of monitoring patient experience and how it has been used to deliver better patient outcomes across ten hospitals.

Steph Downey, Service Director Adult Social Care at Gateshead Council, will share their experience of early use of AI in social care through to lifestyle monitoring technology, supporting people to be independent in their own homes.

Register here - https://us02web.zoom.us/webinar/register/WN_k0ux62_RRWi-2ASd9pxpKA
Patient Experience: What aren´t patients telling us?
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If you would like to become a member simply click the join button below. If you haven’t already attended one of our events, and would like to experience the benefits of club membership for yourself firsthand before you join, you can come along to one of our events as a guest. If you would like to do this please visit our events page, select the event you would like to attend, and complete your registration details in the box at the bottom of the page. Please note that guest places at each event are limited and available on a first served basis.

 

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