Customer excellence workshop

February 20th 2013

Customer excellence workshop

Date:    Friday 22 February
Time:    1.00pm – 4.00pm
Venue:  Victoria Boardroom, Victoria Road
Trainer: Kay Matthews, Kay Matthews Learning & Development Consultant
 
All businesses need customers - they are crucial to its survival and success. This workshop will give start up and small business owners an insight into the commercial value of providing excellent customer service, giving attendees the opportunity to develop a workable model of customer service that truly values the customer and enhances their business.
 
As part of the workshop you will be sent a piece of pre-course to complete and bring to the workshop with you.
 

        

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